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Service landscape maps – a tool for mapping public services

Two people adding sticky notes to a large print of a service landscape map

This blog post describes how a service landscape map helps you build a collective understanding of government offerings in a larger service area and how to create one.

In case you missed it: Here’s what happened in Services Week 2022

A mobile phone showing a YouTube playlist of recorded Services Week 2022 sessions with the welcoming note from Alex Chisholm, Chief Operating Officer for the Civil Service, playing

From 7–11 March 2022, the fourth Services Week took place across the UK public sector with more than 50 sessions. This is a recap of the week.

How we’re improving the Service Manual’s guidance and navigation

A cup saying Service Manual, Service Standard next to a computer showing the landing page of GOV.UK Service Manual

The Service Manual team shares how they worked with cross-government communities of practice on guidance and used a design sprint to improve navigation.