Skip to main content

Designing a national booking service for COVID-19 vaccination appointments

The NHS Book your coronavirus vaccination online service shown on a mobile phone held by a person who’s taking a note in their diary

The team behind the COVID-19 vaccination booking service shares how it developed an inclusive service that works for all users in a short time.

Collaborating in government: what an Alpha means in practice

A laptop computer showing members of the UK Export Finance’s Digital Trade Finance Service team and CDDO’s assurance team on a joint video call

Teams from CDDO and UKEF have been building capability and meeting government standards as they go. In this post they talk about how they did this in practice.

What we’re doing to make the Service Manual community-led

A laptop screen showing a web page on contacting the Service Manual and Service Standard team

In this blog post, the team behind the Service Manual gives an update on their work and how they collaborate with cross-government communities.

In case you missed it: This was Services Week 2021

A person holding a smartphone showing a YouTube playlist of Services Week 2021 session recordings

From 1–5 March, the third Services Week took place across the UK public sector with more than 50 sessions. This is a recap of the week.