Services Week is back 17 March to 21 March 2025 and the theme for 2025 is people-centred services. Designing effective public services starts with innovation, a strong understanding of what people need from services, and close collaboration between different teams …
This blog post describes what a service pattern is, how this one was made, how we think it could help design better services, and what we’d like to do next.
Services Week is an annual event hosted by the Government Digital and Data community, bringing together professionals from across the UK public sector.
The Central Digital and Data Office (CDDO) is introducing a cross-government definition of a service.
Our mission: Central Digital and Data Office (CDDO) is redesigning the products and services we provide to other government departments to support the delivery of their services. This includes updating existing standards and guidance, so that more services are implemented …
Services Week, the annual event series run by the Government Digital and Data community for people working in the UK public sector, grew in reach again this year. An estimated 5,000 participants took part in Services Week 2024, over 62 …
Are you involved in a digital public service? From the policy idea, design or development to data behind the scenes or the day-to-day running, we want to hear from you! Join us at Services Week 2024 this March. What is …
A week of talks, case studies and meet-ups led to the success of Services Week 2023, where people interested in designing better services for the public came together to teach, learn and work together on improving government for its users. …
Mapping is an important tool for service designers, but we can often create complicated, inaccessible maps. Hannah Jump outlines why it is important that your maps are accessible, how this will help you, and how to do it.
Services Week, the cross-organisational event series for people working in the UK public sector, is back. Returning for the fifth time, Services Week 2023 will take place 20 to 24 March 2023. The theme for this year is Designing for …
Dan Wintercross reflects on how to design organisations that can deliver good public services and some of the key components: effective leadership, consistency driven by standards, user-centred ways of working.