This blog post describes how a service landscape map helps you build a collective understanding of government offerings in a larger service area and how to create one.
Ignacia Orellana – Lead designer, GDS
Ignacia Orellana is a service designer at the Government Digital Service (GDS). She has worked with the Services Communities team, supporting departments collaborate around services.
At GDS we want to help all of government collaborate as effectively as possible on services. One of the ways we’ve been doing this is by establishing work on Service Communities. Here is a step-by-step guide to setting up your Service Community and making it sustainable.
Related content and links
About this blog
This blog is for people who are transforming services all across the public sector, from local to central government and from all professions. We want to provide a platform to highlight the significant work that has been done and is taking place.
Authentication and digital identity on GOV.UK
Read the latest on GDS’s one login for government programme, including plans for live beta, onboarding and feature development.
- 10 tips for working with a service designer April 25, 2022
- What it’s like to work as a designer in a transformation programme March 29, 2022
- Service landscape maps – a tool for mapping public services March 23, 2022