A week of talks, case studies and meet-ups led to the success of Services Week 2023, where people interested in designing better services for the public came together to teach, learn and work together on improving government for its users. …
This blog post describes how a service landscape map helps you build a collective understanding of government offerings in a larger service area and how to create one.
Does your government service have an authentication need? Find out more about the new single sign-on product and see whether your team could become a private beta partner.
Dorset Council’s service manager for digital strategy and design Lisa Trickey shares what their digital transformation journey looked like in the past 7 years.
Services Week is back for the fourth time, until 11 March, with 23 public sector organisations running 50 sessions. Some of the organisers share what to expect and why they are contributing.
The Service Manual team shares how they worked with cross-government communities of practice on guidance and used a design sprint to improve navigation.
Services Week is returning from 7–11 March 2022 for its fourth year. Again, it will be a week of events to increase service literacy and create an exchange about good service transformation.
In their second blog post, teams from CDDO and UK Export Finance share how a range of new collaborative formats and training have changed their culture, supporting sustainable service development.
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About this blog
This blog is for people who are transforming services all across the public sector, from local to central government and from all professions. We want to provide a platform to highlight the significant work that has been done and is taking place.
