Kara Kane – Head of Profession for Design, GDS

What happened in Services Week 2023

Kara Kane – Head of Profession for Design, GDS, Marc O’Connor - Senior Service Designer, HMRC, Dani Barge - Strategy and Content Officer, Cabinet Office, Imran Hussain - Community Designer, GDS and Lisa Jeffery – Senior Engagement and Content Lead, Cabinet Office, 3 May 2023 - Events, Service community, Service design, Service transformation

A week of talks, case studies and meet-ups led to the success of Services Week 2023, where people interested in designing better services for the public came together to teach, learn and work together on improving government for its users. …

Join Services Week 2023

Kara Kane – Head of Profession for Design, GDS, Marc O’Connor - Senior Service Designer, HMRC, Imran Hussain - Community Designer, GDS, Dani Barge - Strategy and Content Officer, Cabinet Office and Lisa Jeffery – Senior Engagement and Content Lead, Cabinet Office, 6 February 2023 - Events, Service community

Services Week, the cross-organisational event series for people working in the UK public sector, is back. Returning for the fifth time, Services Week 2023 will take place 20 to 24 March 2023. The theme for this year is Designing for …

How service teams are solving a whole problem for users

Kara Kane – Head of Profession for Design, GDS and Melanie Dunkley – Senior content designer, CDDO, 16 March 2022 - Service assessments, Service Standard

This blog post shows what it means in practice to work against point 2 of the Service Standard. Two departmental service teams share how they have addressed it.

What we’re doing to make the Service Manual community-led

Hannah Cooper – Senior content designer, CDDO, Kara Kane – Head of Profession for Design, GDS, Martin Jordan – former Head of Service Design, GDS and Shahjahan Ahmed – Service Manual and Standards Support Officer, CDDO, 11 June 2021 - Service Standard, Service transformation

In this blog post, the team behind the Service Manual gives an update on their work and how they collaborate with cross-government communities.

In case you missed it: What happened during Services Week 2020

Kara Kane – Head of Profession for Design, GDS and Martin Jordan – former Head of Service Design, GDS, 12 February 2020 - Events, Service transformation

From 3–7 February, the second edition of Services Week took place across all levels of UK government. It included more than 85 events. This blog post recaps the week through a selection of social media posts.

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