Kara Kane – Senior service designer, CDDO

How service teams are solving a whole problem for users

Kara Kane – Senior service designer, CDDO and Melanie Dunkley – Senior content designer, CDDO, 16 March 2022 - Service assessments, Service Standard

This blog post shows what it means in practice to work against point 2 of the Service Standard. Two departmental service teams share how they have addressed it.

What we’re doing to make the Service Manual community-led

Hannah Cooper – Senior content designer, CDDO, Kara Kane – Senior service designer, CDDO, Martin Jordan – former Head of Service Design, GDS and Shahjahan Ahmed – Service Manual and Standards Support Officer, CDDO, 11 June 2021 - Service Standard, Service transformation

In this blog post, the team behind the Service Manual gives an update on their work and how they collaborate with cross-government communities.

In case you missed it: What happened during Services Week 2020

Kara Kane – Senior service designer, CDDO and Martin Jordan – former Head of Service Design, GDS, 12 February 2020 - Events, Service transformation

From 3–7 February, the second edition of Services Week took place across all levels of UK government. It included more than 85 events. This blog post recaps the week through a selection of social media posts.

Blog Services in government