Lisa Jeffery – Design manager, Defra

What happened in Services Week 2023

Kara Kane – Head of Profession for Design, GDS, Marc O’Connor - Senior Service Designer, HMRC, Dani Barge - Strategy and Content Officer, Cabinet Office, Imran Hussain - Community Designer, GDS and Lisa Jeffery – Design manager, Defra, 3 May 2023 - Events, Service community, Service design, Service transformation

A week of talks, case studies and meet-ups led to the success of Services Week 2023, where people interested in designing better services for the public came together to teach, learn and work together on improving government for its users. …

Join Services Week 2023

Kara Kane – Head of Profession for Design, GDS, Marc O’Connor - Senior Service Designer, HMRC, Imran Hussain - Community Designer, GDS, Dani Barge - Strategy and Content Officer, Cabinet Office and Lisa Jeffery – Design manager, Defra, 6 February 2023 - Events, Service community

Services Week, the cross-organisational event series for people working in the UK public sector, is back. Returning for the fifth time, Services Week 2023 will take place 20 to 24 March 2023. The theme for this year is Designing for …

In case you missed it: Here’s what happened in Services Week 2022

Dan Howarth, Lisa Jeffery – Design manager, Defra, Marc O’Connor - Senior Service Designer, HMRC and Martin Jordan – former Head of Service Design, GDS, 18 March 2022 - Events, Service transformation

From 7–11 March 2022, the fourth Services Week took place across the UK public sector with more than 50 sessions. This is a recap of the week.

What to expect in Services Week 2022

Lisa Jeffery – Design manager, Defra and Martin Jordan – former Head of Service Design, GDS, 7 March 2022 - Events, Service design, Service transformation

Services Week is back for the fourth time, until 11 March, with 23 public sector organisations running 50 sessions. Some of the organisers share what to expect and why they are contributing.

Come and co-create Services Week 2022

Lisa Jeffery – Design manager, Defra and Martin Jordan – former Head of Service Design, GDS, 31 January 2022 - Events, Service transformation

Services Week is returning from 7–11 March 2022 for its fourth year. Again, it will be a week of events to increase service literacy and create an exchange about good service transformation.

In case you missed it: This was Services Week 2021

Lisa Jeffery – Design manager, Defra, Martin Jordan – former Head of Service Design, GDS and Shahjahan Ahmed – Service Manual and Standards Support Officer, CDDO, 11 March 2021 - Events, Service transformation

From 1–5 March, the third Services Week took place across the UK public sector with more than 50 sessions. This is a recap of the week.

What to expect during Services Week 2021

Lisa Jeffery – Design manager, Defra, Martin Jordan – former Head of Service Design, GDS and Shahjahan Ahmed – Service Manual and Standards Support Officer, CDDO, 1 March 2021 - Events, Service transformation

Services Week is back for the third time, until 5 March, with 34 public sector organisations running 57 sessions. Organisers share what to expect and why they are contributing.

Get involved in Services Week 2021

Alex Gadsby, Amy Everett, Andy Williams-Jones, Clara Greo – Service designer and design training lead, GDS, Dan Howarth, Debbie Blanchard, Egle Shaw, Henry Cookson, Jacinta Mellenger, Jonathan Hunt, Lisa Jeffery – Design manager, Defra, Marc O’Connor - Senior Service Designer, HMRC, Martin Jordan – former Head of Service Design, GDS, Shahjahan Ahmed – Service Manual and Standards Support Officer, CDDO, Rebecca Gorton and Paul Moran, 29 January 2021 - Events, Service transformation

The third annual Services Week will be held from 1–5 March 2021, and we’d like to invite you to get involved in any way that suits you. This time, it will be a remote-first and location-independent edition of the popular event series. Here is how you can engage with it and propose a session.

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