For years, GDS has been measuring and showing what good service transformation looks like. In a recent piece of work, we collaborated with individual service teams in several government organisations to identify and document the value of their digital transformation work.
Metrics and measurement
Related content and links
About this blog
This blog is for people who are transforming services all across the public sector, from local to central government and from all professions. We want to provide a platform to highlight the significant work that has been done and is taking place.
- We’re changing the way we do service assessments to support coronavirus related services April 30, 2020
- Measuring the value of service transformation April 14, 2020
- How to run a remote service assessment April 9, 2020