Service teams across government use service-specific KPIs to monitor, iterate and improve their service. In this blog post, we hear from 3 of them.
Clifford Sheppard – Senior performance analyst, GDS
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About this blog
This blog is for people who are transforming services all across the public sector, from local to central government and from all professions. We want to provide a platform to highlight the significant work that has been done and is taking place.
Authentication and digital identity on GOV.UK
Read the latest on GDS’s one login for government programme, including plans for live beta, onboarding and feature development.
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