Service teams across government use service-specific KPIs to monitor, iterate and improve their service. In this blog post, we hear from 3 of them.
Clifford Sheppard – Senior performance analyst, GDS
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This blog is for people who are transforming services all across the public sector, from local to central government and from all professions. We want to provide a platform to highlight the significant work that has been done and is taking place.
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