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What to expect in Services Week 2022

Posters on a wall promoting Services Week 2022

Services Week is back for the fourth time, until 11 March, with 23 public sector organisations running 50 sessions. Some of the organisers share what to expect and why they are contributing.

Join Services Week 2023

A woman wearing glasses looks at 3 Services Week posters on a wall. The posters read: Services Week 2023. Take Part in Services Week 2023. Design is the best way to join up policy and delivery. All have the date on them: 20 to 24 Mar.

Services Week, the cross-organisational event series for people working in the UK public sector, is back. Returning for the fifth time, Services Week 2023 will take place 20 to 24 March 2023. The theme for this year is Designing for …

We’re all involved in government services

Someone holding a smartphone showing a step by step overviewing of getting tax-free childcare on GOV.UK

Over the past decade, government has started to adopt a user-centred design approach to shape services for everyone. This post gives an overview of what’s happening across government and what to expect on this blog.

What to expect during Services Week 2021

A computer on a desk showing a Services Week 2021 screen saying: Accessible, equitable, sustainable services

Services Week is back for the third time, until 5 March, with 34 public sector organisations running 57 sessions. Organisers share what to expect and why they are contributing.

Help shape Services Week 2020

Three posters announcing Services Week 2020. They say: 3 Feb to 7 Feb; the key to digital transformation is better services; and take part in Services Week 2020

Back in January this year, we ran the first-ever Services Week – a series of cross-government events that looked at how we can work together to deliver end-to-end, user-focused services. From 3 to 7 February 2020, we will run Services Week 2020 and we want you to be a part of it.

Get involved in Services Week 2021

A person holding a phone showing a Services Week 2021 session

The third annual Services Week will be held from 1–5 March 2021, and we’d like to invite you to get involved in any way that suits you. This time, it will be a remote-first and location-independent edition of the popular event series. Here is how you can engage with it and propose a session.

Measuring the value of service transformation

Posted by: , Posted on: - Categories: Metrics and measurement, Service transformation
A person pointing at a printed list of services designed as digital by default

For years, GDS has been measuring and showing what good service transformation looks like. In a recent piece of work, we collaborated with individual service teams in several government organisations to identify and document the value of their digital transformation work.