Services Week is back for the fourth time, until 11 March, with 23 public sector organisations running 50 sessions. Some of the organisers share what to expect and why they are contributing.
Services Week, the cross-organisational event series for people working in the UK public sector, is back. Returning for the fifth time, Services Week 2023 will take place 20 to 24 March 2023. The theme for this year is Designing for …
Over the past decade, government has started to adopt a user-centred design approach to shape services for everyone. This post gives an overview of what’s happening across government and what to expect on this blog.
Services Week is back for the third time, until 5 March, with 34 public sector organisations running 57 sessions. Organisers share what to expect and why they are contributing.
Dan Wintercross reflects on how to design organisations that can deliver good public services and some of the key components: effective leadership, consistency driven by standards, user-centred ways of working.
Back in January this year, we ran the first-ever Services Week – a series of cross-government events that looked at how we can work together to deliver end-to-end, user-focused services. From 3 to 7 February 2020, we will run Services Week 2020 and we want you to be a part of it.
This is the third of our 3 posts on improvements we’re making to service assessments. It is about our venture into a new frontier for GDS: Life after the Live assessment.
The third annual Services Week will be held from 1–5 March 2021, and we’d like to invite you to get involved in any way that suits you. This time, it will be a remote-first and location-independent edition of the popular event series. Here is how you can engage with it and propose a session.
Services Week is returning from 7–11 March 2022 for its fourth year. Again, it will be a week of events to increase service literacy and create an exchange about good service transformation.
For years, GDS has been measuring and showing what good service transformation looks like. In a recent piece of work, we collaborated with individual service teams in several government organisations to identify and document the value of their digital transformation work.