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Adding sustainability to the Government Design Principles

Adding sustainability to the Government Design Principles

We’re adding a new design principle for sustainability. This will help teams take responsibility and ownership for the sustainability of services.

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We’re all involved in government services

Martin Jordan – former Head of Service Design, GDS and Will Harmer – Design lead, Immigration, Refugees and Citizenship Canada, 24 October 2019 - Service design, Service transformation

Over the past decade, government has started to adopt a user-centred design approach to shape services for everyone. This post gives an overview of what’s happening across government and what to expect on this blog.