Nadia Huq – Lead content designer, NHS Digital

How content design helped to frame a new service around NHS data standards

Nadia Huq – Lead content designer, NHS Digital, 14 December 2022 - Naming things, Service design

Nadia Huq reflects on how content designers can help a service succeed by using a name that makes sense for users.

Showing the rewards of user-centred service design at scale

Ben Stevens – Product Manager, Home Office, Aspasia Dellaporta – User researcher, Home Office and Nadia Huq – Lead content designer, NHS Digital, 5 March 2021 - Metrics and measurement, Service transformation

In this third blog post on measuring the value of service transformation, a Home Office team provides an insight into their efforts and the benefits of improving a licensing service through user research and design.

About this blog

This blog is for people who are transforming services all across the public sector, from local to central government and from all professions. We want to provide a platform to highlight the significant work that has been done and is taking place.

Find out more or submit an idea

Categories

Sign up and manage updates

• Email
• Atom

Recent Posts

Comments and moderation

Read our guidelines