We’re changing the way we do service assessments to support coronavirus related services
Posted by:
Manuel Rodriguez-Knapik – Digital engagement manager, GDS and Thaís Tozatto Maio – Service designer, GDS, Posted on:
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Categories:
Service assessments, Service Standard
In recent weeks, we have seen a surge in government activity needing services to be launched at very short notice. So we created a condensed version of service assessments to make sure services are still secure, resilient and accessible, focusing on the riskiest factors to launch.