Mapping is an important tool for service designers, but we can often create complicated, inaccessible maps. Hannah Jump outlines why it is important that your maps are accessible, how this will help you, and how to do it.
Hannah Jump – Senior service designer, GDS
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This blog is for people who are transforming services all across the public sector, from local to central government and from all professions. We want to provide a platform to highlight the significant work that has been done and is taking place.