Service assessments ensure that a digital service is meeting the points of the Service Standard. But there have been times when services have not met the standard. That doesn’t mean failure. This blog post discusses the opportunities and support available for service teams.
Raquib Ahasan – Digital Engagement Manager, GDS
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About this blog
This blog is for people who are transforming services all across the public sector, from local to central government and from all professions. We want to provide a platform to highlight the significant work that has been done and is taking place.
Participate in #ServicesWeek 2021
Services Week is the UK public sector’s annual event series that looks at how we can work together to deliver accessible, equitable, and sustainable public services.
From 1–5 March, dozens of remote events will be run by people from all parts of the UK public sector, making it a truly cross-organisation occasion.
Read how to get involved and propose your own session.
- Showing the rewards of user-centred service design at scale March 5, 2021
- Creating conditions for effective service design at DWP Health March 3, 2021
- What to expect during Services Week 2021 March 1, 2021