Enabling delivery teams to understand and apply the Government Service Standard

Posted by: , Posted on: - Categories: Service assessments, Service Standard
A photo of a laptop with a web browser opened, showing a page titled 'Apply the Service Standard in DfE'

Kerry, a content designer from DFE, describes her work with service assessors and teams across the department to ensure that the government Service Standard and collective community standards can be found, understood and applied. 

Prioritise the riskiest assumptions in big problem spaces

Posted by: , Posted on: - Categories: Service design, Tools, methods and techniques
Numerous small pieces of white paper with an assumption typed on each one arranged in columns on a large piece of brown paper on a wall

The first of two blog posts about how teams can use riskiest assumptions to focus on learning the things with the most value. It describes the method and is packed with helpful tips on how to apply it in your work.