Designing a national booking service for COVID-19 vaccination appointments

Posted by: , and , Posted on: - Categories: Service design, Service transformation
The NHS Book your coronavirus vaccination online service shown on a mobile phone held by a person who’s taking a note in their diary

The team behind the COVID-19 vaccination booking service shares how it developed an inclusive service that works for all users in a short time.

Collaborating in government: what an Alpha means in practice

Posted by: , , and , Posted on: - Categories: Service assessments, Service transformation
A laptop computer showing members of the UK Export Finance’s Digital Trade Finance Service team and CDDO’s assurance team on a joint video call

Teams from CDDO and UKEF have been building capability and meeting government standards as they go. In this post they talk about how they did this in practice.