James Johnson – Agile delivery consultant, Ofgem

James is a Principal Consultant at Hippo Digital, currently helping Ofgem adopt more agile, user-centred ways of working. Prior to that he spent 20 years in the Civil Service in a broad variety of roles.

Over the past three years he has been focussed on building and leading the Policy Lab at the Department for Work and Pensions.

Don’t break your silos down – master them

James Johnson – Agile delivery consultant, Ofgem, 16 January 2020 - Policy design, Service transformation

The former Head of DWP’s Policy Lab shares 6 main insights from policymakers across government. To master organisational silos instead of breaking them down we need to understand and connect with them.

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